FAQs
We understand that planning a holiday and choosing the perfect accommodation can raise questions and uncertainties. At Garrard Property Management, we are here to provide you with all the information you need to make informed decisions and ensure a smooth and enjoyable vacation experience. Explore the following sections to find answers to your questions and feel free to reach out to our friendly team for any further assistance.
How can I search for available holiday homes?
You can easily search for available holiday homes on our website by viewing our properties tab where you will have access to all of our current available holiday homes, ready for viewing and booking.
How do I make a booking?
Making a booking is quick and simple. Once you have selected your preferred property, click on the “Book Now” button, and follow the instructions to complete your reservation securely online.
What is the check-in and check-out time?
Our standard check-in time is from 4:00 PM onwards, and check-out is before 11:00 AM. Please refer to your arrival details for any specific instructions or variations.
Are bed linen and towels provided?
Yes, all our holiday homes come with bed linen and towels included. You can rest assured that your accommodation will be equipped with these essentials.
Is Wi-Fi available in the properties?
Yes, Wi-Fi is available in all our holiday homes, allowing you to stay connected during your stay.
Can I bring my pet?
Yes, some of our properties are pet-friendly. Please check the property listing or contact our team for information on pet-friendly accommodations and any additional charges that may apply.
Is smoking allowed in the properties?
No, all our properties have a strict no-smoking policy. Smoking is prohibited indoors, including on balconies and terraces.
How do I access the property upon arrival?
Prior to your arrival, we will provide you with detailed arrival instructions, including key collection or access codes, ensuring a smooth and hassle-free check-in process.
Are there any additional fees or charges?
Our pricing is transparent, and any additional fees or charges will be clearly outlined during the booking process. These may include cleaning fees, pet fees (if applicable), or security deposits.
Can I request additional services or amenities?
Yes, we strive to accommodate your needs and can assist with arranging additional services such as housekeeping, grocery delivery, or baby equipment rentals. Please contact us to discuss your specific requirements.